Policy
“Revannupay” Application is developed by RevannuPay Fintech Pvt. Ltd., a company incorporated under the Companies Act, 1956 with its registered office at Anthony School civil line road Nawabganj Barabanki Uttar Pradesh -225001, india. This Policy describes how RevannuPay Fintech Pvt. Ltd. and its Affiliates/Entities/Subsidiaries/Associates collect, store, use and otherwise process your Personal Information through RevannuPay Fintech Pvt. Ltd. website or our transactional website “revannupay.com”, RevannuPay Fintech Pvt. Ltd. Application – “Revannupay", notifications or any other medium used by RevannuPay Fintech Pvt. Ltd. to provide its services to you (hereinafter referred to as the “Digital Channels”). By downloading and using RevannuPay Fintech Pvt. Ltd. App, visiting the RevannuPay Fintech Pvt. Ltd. website, providing your information or availing our product/services, you expressly agree to be bound by this Privacy Policy (“Policy”) and the applicable service/product terms and conditions. We value your privacy and the trust you place in us, and we maintain the highest standards for secure transactions and protection of your personal information.
Refund Policy
Thank you for purchasing our products or subscribing to our services operated by RevannuPay Fintech Pvt. Ltd. We offer a full money-back guarantee for all purchases made through our services. If you are not satisfied with your purchase, you can request a full refund—no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. After this period, refunds will no longer be available. We encourage our customers to try our product or service during the first two weeks to ensure it meets your needs.
If you have any questions or wish to request a refund, please feel free to contact us at support@revannupay.com/9651911680
Collection of Information
Usage of our website and tools is governed by this Privacy Policy, in compliance with Rule 4(1) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We may collect personal information when you use our services, interact with us digitally, or otherwise engage with RevannuPay Fintech Pvt. Ltd.. The information gathered is relevant and necessary to deliver requested services and enhance your experience.
Scope of Collection
Applies to all RevannuPay Fintech Pvt. Ltd. websites, apps, digital channels, and linked third-party vendor sites (subject to their privacy policies).
When We Collect Data
During account registration (user, merchant, etc.)
While conducting transactions
When accessing links, emails, chats, feedback, notifications
When applying for careers or engaging in support activities
Types of Information Collected
Personal Identifiers: Name, age, gender, photo, address, email, phone, nominee contact details
KYC & Business Documents: PAN, Aadhaar (or Virtual ID), GST, address proofs, ID verification
Transactional Data: Bank/wallet balances, transaction history, OTPs sent, investment details
Device & Usage Data: Device ID, bandwidth, browser details, cookies, IP address, location, session duration
Purpose of Collection
✅ Complete KYC and verify your identity
✅ Authenticate and process your transactions
✅ Prevent fraud and misuse, ensure platform security
✅ Tailor and improve our services and user experience
✅ Communicate service updates, transactional alerts, and (with consent) promotional messages
✅ Remain compliant with legal, audit, and regulatory obligations (e.g., UIDAI, tax authorities)
RevannuPay Fintech Pvt. Ltd. processes your personal information for the following purposes:
Account setup & identity verification
To create your merchant/user account and confirm your access privileges.
Service delivery
To provide access to our products and services via us, our affiliates, associates, or third-party partners
Regulatory compliance (KYC/AML)
To complete Know Your Customer processes per UIDAI/Aadhaar and other regulatory requirements
To validate and share KYC information with intermediaries, banks, or financial institutions as needed.
Transaction authentication
To authenticate payment requests, process transactions, and validate standing instructions or SIPs.
Payment processing & communication
To execute payments on your behalf, send transaction confirmations, queries, and regulatory updates.
Risk management & fraud prevention
To conduct credit checks, due diligence, and detect or prevent fraud, money laundering, and other illicit activities; enforce our terms and policies.
Service improvements & personalization
To analyze aggregated user behavior to enhance functionality, customize the experience, and conduct audits
Third-party outreach
To allow trusted partners to contact you about products or services you’ve availed via our channels
Marketing & promotional communication
(Where consented) To inform you about offers, updates, or tailored services.
Support, dispute resolution, and security
To troubleshoot technical issues, resolve disputes, fix bugs, and maintain safety.
Detecting security breaches
To identify, investigate, and act upon potential security incidents, and support internal/external audits or legal investigations .
Legal & regulatory compliance
To comply with legal obligations, respond to court orders, and cooperate with law enforcement or government agencies.
Usage of Cookies or other Information
We use data collection devices such as “cookies” or similar technologies on certain pages of the Digital Channels to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your device hard‑drive/storage that assist us in providing our services. Cookies do not contain any of your Personal Information. We offer certain features that are only available through the use of a “cookie” or similar technologies. We also use cookies to allow you to enter your password less frequently during a session. Cookies or similar technologies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your device hard‑drive/storage at the end of a session. You are always free to decline/delete our cookies or similar technologies if your browser/device permits, although in that case you may not be able to use certain features on the Digital Channels and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar technologies on certain pages of the Digital Channels that are placed by third parties. We do not control the use of cookies by third parties.
Sharing of Information and Disclosures to Relevant People/ Authorities
Your Personal Information is shared as allowed under applicable laws, after following due diligence and in line with the purposes set out in this Policy. We may share your Personal Information in the course of your transaction with different categories of recipients such as business partners, service providers, merchants, affiliates, associates, subsidiaries, legally recognized authorities, regulatory bodies, governmental authorities, financial institutions, internal teams such as marketing, security, investigation team, etc.
Personal Information will be shared, as applicable, on need‑to‑know basis, for the following purposes:
For enabling the provision of the products/services availed by you and facilitating the services between you and the service provider, as requested
For the Aadhaar authentication process by submitting Aadhaar information to Central Identities Data Repository (CIDR) and National Securities Depository Limited (NSDL)
For complying with applicable laws as well as meeting the Know Your Customer (KYC) requirements as mandated by various regulatory bodies, whose regulated service/product you opt through our services/Digital Channels
For completing a payment transaction initiated by you on a merchant site, where based on your instructions, the merchant requests to fetch your Personal Information from us
While the information is shared with third parties as per purposes set out in this Policy, processing of your Personal Information is governed by their policies. Revannupay Fintech Pvt Ltd ensures stricter or no less stringent privacy protection obligations are cast on these third‑parties, wherever applicable and to the extent possible. However, Revannupay Fintech Pvt Ltd may share Personal Information with third‑parties such as legally recognized authorities, regulatory bodies, governmental authorities, and financial institutions as per purposes set out in this Policy or as per applicable laws. We do not accept any responsibility or liability for usage of your Personal Information by these third parties or their policies.
Storage & Retention of Information
To the extent applicable, we store Personal Information within India and retain it in accordance with applicable laws and for a period no longer than it is required for the purpose for which it was collected. However, we may retain Personal Information related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law such as in the event of the pendency of any legal/regulatory proceeding or receipt of any legal and/or regulatory direction to that effect or for other legitimate purposes. Once the Personal Information has reached its retention period, it shall be deleted in compliance with applicable laws.
For the purpose of processing your financial product subscription requests placed with us and ensuring that these requests reach the relevant financial institution whose service/product you have opted for
If it is required by financial institutions to verify, mitigate, or prevent fraud or to manage risk or recover funds in accordance with applicable laws/regulations
For services related to communication, marketing, data and information storage, transmission, security, analytics, fraud detection, risk assessment and research
For enforcing our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public
If required to do so by law or in good faith we believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process
If requested by government authorities for government initiatives and benefits
Reasonable Security Practices
Revannupay Fintech Pvt Ltd has deployed technical and physical security measures to safeguard user’s Personal Information and Sensitive Personal Information. Specifically, in order to safeguard your Aadhaar information, we have implemented applicable security controls as given under and required by the Aadhaar Regulations. We understand that as effective as our security measures are, no security system is impenetrable. Hence, as part of our reasonable security practices, we undergo strict internal and external reviews to ensure appropriate information security encryption or controls are placed for both data in motion and data at rest within our network and servers respectively. The database is stored on servers secured behind a firewall; access to the servers is password‑protected and is strictly limited.
Further, you are responsible for maintaining the confidentiality and security of your login id and password. Please do not share your Revannupay Fintech Pvt Ltd login, password, and OTP details with anybody. It shall be your responsibility to intimate us in case of any actual or suspected compromise to your Personal Information. In case someone tries to login using your credentials on web, it has to be authenticated by an OTP which will be sent on your registered mobile no. In addition to 3 wrong attempts to login will block your id for security reasons and it can only be unlocked using OTP.
We have provided multiple levels of security to safeguard the Revannupay Fintech Pvt Ltd Application by login/logout option and Revannupay Fintech Pvt Ltd’s Application lock feature (“Enable Screen Lock”) that can be enabled by you. We have preventive controls implemented to ensure you use Revannupay Fintech Pvt Ltd’s Application on your device and the same login credentials cannot be used on different device without any additional authentication/OTP.
Usage of Third‑Party Products, Services, or Websites
When you are availing products and services of service providers on Revannupay Fintech Pvt Ltd’s Digital Channels, Personal Information may be collected by respective service providers and such Personal Information shall be governed by their privacy policy. You may refer to their privacy policy and terms of service to understand how your Personal Information will be handled by such service providers.
Our services may include links to other websites or applications when you visit our Digital Channels. Such websites or applications are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser or on the m‑site you are redirected to), use of any Personal Information that you provide on these websites or applications is governed by the privacy policy of the operator of the application/website, you are visiting. That policy may differ from ours and you are requested to review those policies or seek access to the policies from the domain owner before proceeding to use those applications or websites. We do not accept any responsibility or liability for usage of your Personal Information by these third parties or their policies.
For grievance redressal and resolution of disputes
With the internal investigation department within Revannupay Fintech Pvt Ltd or agencies appointed by Revannupay Fintech Pvt Ltd for investigation purposes located within or outside the Indian jurisdiction
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